PaperChaseWebb, Inc. · Honolulu
Systems operations · AIOps · Continuity
Install the operating layer your business can trust.
We connect infrastructure, SaaS, data, automation, and AI into reliable, secure, observable operations — with named owners, bounded permissions, and measurable outcomes.
Observe everything. Authorize deliberately. Automate safely. Prove outcomes. Built from Honolulu, delivered remote-first.
Problem
Tools sprawl. Incidents are reactive. AI increases speed without control. Nobody owns the operating layer.
Outcome
Governed operations: service catalog, monitoring, runbooks, tested recovery, safe automation, evidence packs.
Model
Build fee + maintain fee. Tier packages. CRM and written terms. Not free friendship labor.
Control plane
Not another tool. A layer you can prove.
Like a ridgeline view over the Pacific: you see the whole system — what runs, who owns it, what breaks, what is allowed to change. Then you automate only the paths you have authorized.
PaperChase is the operating layer. Labs builds. Webb contracts. Honolulu roots. Remote delivery.
PSOF · eight control domains
PaperChase Systems Operations Framework v1.0. Standards-informed. Evidence over assertion. Observability before autonomy.
How we engage
Assess → Design → Build → Verify → Transition → Operate → Improve
Systems Ops Audit
Eight domains scored. Top three risks. Current/target profile. 90-day roadmap. Credits 100% to Sprint or Deployment within 14 days.
Pay $1,000 →14-Day Controlled Sprint
One bounded workflow, monitoring, docs, training, acceptance. Then optional maintain.
Request scope →30-Day Ops Deployment
Service baseline, one to three workflows, control plane, dashboard, runbooks.
Request scope →Managed Systems Operations
Remote observation, limited change window, monthly evidence pack. Paid to play.
Discuss retainer →
Start with evidence, not theater.
Systems Ops Audit: systems you depend on, risks you cannot see, workflows worth automating, control sequence before autonomy.