Oahu coastline at blue hour — basalt, Pacific, ridgeline

PaperChaseWebb, Inc. · Honolulu

Systems operations · AIOps · Continuity

Install the operating layer your business can trust.

We connect infrastructure, SaaS, data, automation, and AI into reliable, secure, observable operations — with named owners, bounded permissions, and measurable outcomes.

Observe everything. Authorize deliberately. Automate safely. Prove outcomes. Built from Honolulu, delivered remote-first.

Problem

Tools sprawl. Incidents are reactive. AI increases speed without control. Nobody owns the operating layer.

Outcome

Governed operations: service catalog, monitoring, runbooks, tested recovery, safe automation, evidence packs.

Model

Build fee + maintain fee. Tier packages. CRM and written terms. Not free friendship labor.

Control plane

Not another tool. A layer you can prove.

Like a ridgeline view over the Pacific: you see the whole system — what runs, who owns it, what breaks, what is allowed to change. Then you automate only the paths you have authorized.

PaperChase is the operating layer. Labs builds. Webb contracts. Honolulu roots. Remote delivery.

Read PSOF white paper →
Abstract control plane: mint circuit paths forming an island outline
Control plane · authorized paths only
Oahu mountain ridge over the Pacific at golden hour
Circuit-board paper plane toward a lighthouse on a small islet

PSOF · eight control domains

PaperChase Systems Operations Framework v1.0. Standards-informed. Evidence over assertion. Observability before autonomy.

01 Service Governance & Value
02 Assets, Configuration & Architecture
03 Observability, Reliability & Capacity
04 Security, Identity & Risk
05 Incident, Problem & Change
06 Automation, AI & Integration
07 Continuity & Recovery
08 Cost, Suppliers & Improvement

Read the public white paper → Maturity model & production gates →

Public · PCW-WP-001

Governed Systems Operations for the Agentic Enterprise

Official PaperChaseWebb, Inc. white paper: PSOF v1.0 — eight control domains, maturity 0–5, AI authority ladder, production gates, and the package ladder.

Inside

Principles · eight domains · maturity model

AI authority A0–A4 · delivery gates

Offers T0–D2 · how to engage

paperchaseconsulting.com/whitepaper

Offers that match the stove

Diagnose · stand up · maintain. Paid to play.

Full ladder A–D →
T0 Free

Systems Operations Scorecard

Honest self-score. Surfaces where a paid audit should dig first.

Start free →
A1 $1,000

Systems Ops Audit

Eight domains scored. Top three risks. Current/target profile. 90-day roadmap. Credits 100% to Sprint or Deployment within 14 days.

Pay $1,000 →
A2 $500–$1,000/mo

Operator Retainer (Lite)

$100/hr · $500 per 5-hour block · 5–10 hrs/mo · billed first of month. Light paid continuity after (or instead of) a full build.

Request retainer →
B1 From $5,000

14-Day Controlled Sprint

One bounded workflow, monitoring, docs, training, acceptance. Then optional maintain.

Request scope →
B2 From $10,000

30-Day Ops Deployment

Service baseline, one to three workflows, control plane, dashboard, runbooks.

Request scope →
C1 From $1,500/mo

Managed Systems Operations

Remote observation, limited change window, monthly evidence pack. Paid to play.

Discuss retain →

Operator

Chase Webb · CEO

PaperChaseWebb, Inc. builds governed systems operations for businesses that need the stack to run without founder heroics — and without handing production to unbounded AI.

Honolulu · remote-first · contracting entity on every invoice: PaperChaseWebb, Inc.

[email protected] (808) 321-9578

We sell

Controlled outcomes: assess, install, govern, maintain — with evidence and written terms.

We refuse

Slideware-as-product, free multi-thread labor, cert stamps without control work, unbounded production agents.

Rate truth

Operator time is $100/hr. A2 retainers are $500 per 5 hours ($500–$1,000/mo for 5–10 hrs).

Method

PSOF v1.0 — public white paper on this site. Standards-informed. Not certification theater.

Hawaiian shoreline at night, tide lines under a dark sky

Start with evidence, not theater.

Free scorecard first — or Systems Ops Audit · $1,000 for the full evidence pack and roadmap.